1 reviews | Active since Feb 2018
bad customer service
poor service and bad customer service at pick and pay forest hill, I report the matter of cashier khwezi two weeks back to manager Herman and he promised to look in to the matter and call me regarding my unhappiness. till today nothing. I will track the matter to Metro FM and social media, facebook and twitter. I wonder why he was taking notes and my contact details, they are all the same
Good day Norman
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experienced.
We view this incident in a very serious light and do not condone this sort of behavior at our stores. We will be addressing this with the regional team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlou
Good day Norman
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experienced.
We view this incident in a very serious light and do not condone this sort of behavior at our stores. We will be addressing this with the regional team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlou