GR
Gavin R

1 reviews | Active since Sept 2018

07 Sept 2018, 11:51

Bad customer service

Good day , I have been battling with my smart shoppers card for a week now , no one phoned me back to sort out my problem . Pathetic service .

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Sept 2018, 09:45
Official

Good day Gavin Hope Robertson,

Thank you for taking the time to address your concerns with us.

We tried calling you on *** but the connection was bad. Please send us an email on *** along with your smart shopper card and elaborate on the issues you have on your smart shopper card.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
PnP Customer Care Team