1 reviews | Active since May 2016
Bad customer service
Hello Peter
i really tried to ignore this but i can't over the weekend, Sunday to be exact (03/06/2018) i went to Pick n Pay Liquor Store Linda's Market in Pimville as there was a sale and tried to purchase a six pack of Bernini and to my surprise i was told it's not on sale. The funny thing is i bought the same item on Friday and Saturday and even asked when the special was ending i was told on Sunday but apparently at this particular store even after showing them the catalog and noticing that most of the items were on sale this particular one i was gunning for was not on sale. i just need an explanation on how the system works because i really can't understand maybe i'm the one who has all wrong i just need someone to clarify for me.
Good day Meme Mama-Onka Molefe,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Meme Mama-Onka Molefe,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas