1 reviews | Active since Apr 2018
Bad customer service
I went to PnP The Bridge on the 08/04/18 11:30 and i was served by a lady by the name of Zandiswa. Her customer service was very bad she was work at cigaratte counter and there was no queue there, i wanted to pay for 3 items. As i was paying i asked her y is she not using her other hand to scan my items instead of me picking them up one by one her reply was she is doing me a favor m not even supposed to pay at that till. Then i asked her why she ddnt ask me if i need a plastic bag she said because i talk too much. That was very bad customer service i want a written appology from her.
Kind regards
Good day Tshepiso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at The Bridge store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Tshepiso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at The Bridge store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Tshepiso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at The Bridge store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Tshepiso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at The Bridge store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,