Bad Customer Service

The attitude of a particular cashier at Pick n Pay Lonehill was disgusting. On Sunday 4th March at roughly 12:00 pm I went to Pick n Pay in Lonehill to buy a couple of Items. When I had finished shopping I went to the Cashier for 10 items or Less. There was nobody else at the till. The cashier sat back in her chair with crossed arms, took a look what I had in my basket and said I had to go to another till as I had to many items. I then went to another till and counted out the items in front of the cashier at the next till. I had exactly 10 items (11 including the plastic bag) Till slip # 526 ********** ********** 4. I then asked to see the manager to lay a complaint. After waiting about 5 Minutes and still no sign of manager I started calling out loudly for the manager so other shoppers could hear at which point he arrived immediately. I complained to the manager. The manager did not take down any of my details when I laid the complaint, so there was no way I could get any feedback about the incident from Pick n Pay. I am a regular shopper at Pick n Pay, but will limit my visits in future as I normally get great service at the Pineslopes Spar and Lonehill Woolworths.