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olwethu G

1 reviews | Active since Jan 2018

24 Jan 2018, 18:46

Bad customer service

I bought long life milk at pick n pay Protea Glen mall on Friday the 19 January only to find out the milk has expired(Pick n pay brand). I took the milk back and the consultant that helped me was extremely RUDE. I asked for the manager she came back saying she is busy and won't be able to see me and she told me to take my money and go buy somewhere else.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Jan 2018, 11:31
Official

Good day Olwethu,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor product and service experience..

We are addressing your complaint with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,