1 reviews | Active since Jan 2018
Bad customer service
02/01/2018 Cashier Tebogo (Marcia Senyolo)...She gave me bad attitude.. I gretted her twice & she never responded. I asked her so nicely if she is well or doesn't want to work. She rolled her eyes & asked me if I know the difference between "doesn't want to greet & doesn't work".. I was so disappointed ?to receive such attitude.. She never apologised & I walked away.. PicknPay Auckland Park. Please teach Marcia to greet customers
Good day Ntebo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Ntebo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas