Bad Customer Service

<p>I have previously posted a complaint on the Hello Peter regarding my experince with Pick and Pay. </p> <p>I then got a mail the next day with requests for more info on the 10 July and to date nothing has been done and have not received a call or just an email with another lousy ticket numeber?</p> <p> </p> <p>If the customer service deopartment cannot attend to the needs of the customer how can customers like myself expect a professional treatment from the actual retail staff? It is really unfortunate and a total waste of my time. I am beyond disappointed at the handling of this matter. </p> <p>SHAMEFUL </p> <p> </p>