RP
Robert P

1 reviews | Active since Mar 2016

29 Jun 2017, 17:16

Bad customer service

<p>Went to pay for goods purchased at the "10 items or less" isle and was called to cashier nr 14. The lady didnt greet and just said shoppers card. I had to ask for plastics and she threw them ontop of the items. I had to pack it myself and whilst still busy packing she called another causing a pile up with his goods as well. This lady must hate her job and is kow causingba bad rep on pick amd pay. Wont visit soon</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jun 2017, 14:41
Official

Good day Robert ,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas