1 reviews | Active since May 2017
Bad customer service
<p>I am very disappointed with Pinetown pick n pay, every time when go there to withdraw some money the tellers/cashier's they always have a problem, for an example one cashier his name is Siya, he was about to go home and I ask for R160, he said he won't be able to give me he will only give me R150, and I ask myself one question, he had money what was the reason for him to tell me how much is he going to give me, I just kept quit and left, now today 2/05/2017 was helped by Slie, her customer service sucks, I just don't understand the problem with pinetown pick n pay when you want to withdraw money it's not like other pick n pay Westville and Pavilion their service is outstanding really please talk to your cashier's to change their attitude it's not their money that we are taking out its ours they just need to render the service thats all, if there's terms and conditions please let us know so that we won't bother you at all </p>
Good day Charmaine,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Charmaine,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
