AS
Alta S
1 reviews | Active since Aug 2011
28 Mar 2015, 12:53
Bad Customer Service
Bad Customer Service at Pick & Pay Langebaan..standing in long ques ...no packers, wasting time due to the fact that the cashier must do both 'jobs' ,(weekdays and weekends) we complaint so many times at the store owner with no success . We phone P&Pay head office they past the bucket to the store management.(problem don't get solved) . the excuses is they know about the problem and will look it to it., this is going on for nearly 2 years. So glad another retail store is coming to town!!
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Replies (1)
Pick n Pay's replyOfficial
30 Mar 2015, 08:32Hello Alta_,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply30 Mar 2015, 08:32
Official
Hello Alta_,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***