1 reviews | Active since Jun 2017
Bad Customer Experience
<p>I saw a paper which had specials valid from the 6th to the 18th of June 2017. I was mostly interested in the C***** Crush special which said if you buy a 1.5 Liter C***** Crush you will get the 1 liter C***** Crush for free. I saw a good deal and made an effort to travel to Maponya Mall mainly to buy the juices on the 09th of June 2017. I had planned to buy quite a few because this was a good deal. When I got there the 1 liter juices were not there but the 1.5 liter were there. I asked one of the staff members who happened to pass by and she said the 1 liter juices are not there with a cold attitude to make it worse. I was at a loss for words that I couldn't even ask her any further questions because because of the attitude she gave me. I decided to take two juice which were R24.99 each because considering the fact that I came all the way I could not let my taxi money also go to waste. All in all this was a bad customer experience for me. I mean the lady could have made an effort by telling me if they were finished or if they are waiting for stock to come in then that would have been better.</p>
Good day onica,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Best regards,
Good day onica,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Best regards,
