ACGM
Athi C'yamthanda Gamana Mmamma
1 reviews | Active since Dec 2018
24 Dec 2019, 17:40
Bad client service from Pick n Pay
Pick n Pay Bellville closed at 5pm but the festive trading hours showed on the door states the shop closes at 7pm today and the manager refused to address us as to why they decided to close early. Im not happy about the service in fact im livid cause I left work early to do Christmas shopping and the cashiers from the liquor store gave us attitude and ordered the security not to open the door.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
02 Jan 2020, 14:54Good day Athi,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply02 Jan 2020, 14:54
Official
Good day Athi,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team