Bad client service.

Mercy at your Picknpay Blue Hills lacks client service. I came in to purchase a bunch of flowers and as I was standing at your express till one of your cashier kindly asked that I pay by the money market area. As I approached Mercy I greeted her hoping she’ll greet me back and make eye contact but she didn’t respond. At first I thought it was the mask and that she couldn’t hear me, so I let it go. She scanned my flowers and then just stared at me without saying anything. She then proceeded to just point at the POS machine. No instruction whatsoever. It felt as though we were bothering her. This was unlike any service I’ve received at PicknPay.

I am beginning to lose hope in you guys.