Bad client service
I went to pick n pay in Tembisa Tembi mall to buy a book. When I got to there till a cashier by the name of Nokuthula just stare at me without a greeting, I greeted her as I was giving her this book to pay and she looks at me and say she has no change. I asked her what should I do she say go to next till with attitude and not bothering to look for change. It could be anyone walking in and client service is key.
Good day Dumisane,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Dumisane,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,