KN
Katlego N
1 reviews | Active since Jun 2016
18 Jul 2019, 17:57
Bad cake
Can you guys please specify if your chocolate cakes have fruits inside because if I buy a chocolate cake,I expect a chocolate cake. If I wanted chocolate cake with jam and strawberries,that's exactly what I was gonna buy. Now I have to give it away because my daughter hates jam and strawberries that are in the center of a CHOCOLATE CAKE!
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Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
19 Jul 2019, 09:22Hi Katlego,
Thank you for taking the time to write to us regarding your concerns.
We appreciate your feedback and will pass your feedback on to the Bakery Manager of this store.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to write to us regarding your concerns.
We appreciate your feedback and will pass your feedback on to the Bakery Manager of this store.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply19 Jul 2019, 09:22
Official
Hi Katlego,
Thank you for taking the time to write to us regarding your concerns.
We appreciate your feedback and will pass your feedback on to the Bakery Manager of this store.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to write to us regarding your concerns.
We appreciate your feedback and will pass your feedback on to the Bakery Manager of this store.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's replyOfficial
19 Jul 2019, 09:32Hi Katlego,
Please forward us the following information to enable our Corporate Brands Team to address this with the relevant store and stores management team.
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to the following email address: ***.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Kind regards,
The Pick n Pay Team
Please forward us the following information to enable our Corporate Brands Team to address this with the relevant store and stores management team.
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to the following email address: ***.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply19 Jul 2019, 09:32
Official
Hi Katlego,
Please forward us the following information to enable our Corporate Brands Team to address this with the relevant store and stores management team.
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to the following email address: ***.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Kind regards,
The Pick n Pay Team
Please forward us the following information to enable our Corporate Brands Team to address this with the relevant store and stores management team.
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to the following email address: ***.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Kind regards,
The Pick n Pay Team
Best regards,