NF
Nellie F

1 reviews | Active since Feb 2018

12 Oct 2019, 11:00

Bad

I open a store account and it has been approvd so now after 3 phone calls and no help stil no OTP an no credit how does thise work no help nothing. Why am i bateling so.

0
Replies (4)
Pick n Pay
Pick n Pay's reply13 Oct 2019, 11:12
Official
Good day Nellie Fourie, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team 
NF
Nellie F's update15 Oct 2019, 16:23
Reviewer Update
I did not apply at that time for pnp store card. Yesterday i got n messeg say congrat your store account is redy to us???? Now i log in my cart it shows the money i just can buy bateling with card pin so plz do tel me how am i declind?
NF
Nellie F's update15 Oct 2019, 16:25
Reviewer Update
Really some where is a big mistake is so just tel my why is the money in my card.
NF
Nellie F's update15 Oct 2019, 20:41
Reviewer Update
After all the strese thank you for fixing every thing and the nice lady wo help me