Bad attitute by Manager

I was in Pick 'n Pay Waverley Plaza on 10/11/2015 where i purchased for the amount of R152.07. Time was 17.14. I paid with my RCS card and it was declined. The cashier swiped again and it was declined. I then paid with my cheque account and got 3 smses. Two where from RCS stating that the amounts have gone off and one of my Cheque account. I spoke to one of the managers and told him that. He said i should wait 2 days and phone RCS. I phoned RCS 2 days later nd ws old that the amount did go off. I went back to Pick 'n pay and told the manager that. He was extremely rude and told me bring me a statement. I asked if i can phone RCS and one of the other managers handed me the phone. RCS once again told me it went off but that there was a system problem with Pick 'n pay. The amount has still not been returned to my RCS card as confirmed again just now. I also left the declined slips at that Pick 'n pay as I was put off by the rude Manager. PICK 'N PAY I WANT THIS TO BE SORTED OUT AND I CANT RUN AROUND TO SORT A PROBLEM OUT THAT HAPPENED IN YOUR STORE!!!!! YOUR MANAGERS ALSO NEED TRAINING ON HOW TO TREAT PAYING CUSTOMERS.