WM
Wendy M

1 reviews | Active since Nov 2015

01 Nov 2015, 13:24

Bad Attitude & Service

I'v stood in the line at the till for plus minus 10min, the cashier said she onlys help Sassa clients, I've asked her twice will she help me, she said no, I've moved to a other till standing in a the line once more, then all of a sudden the helped someone els that were not paid with sassa, the floor manager said they didn't have a packer at that till. It's end of the month everybody is doing shopping, there were 6tills for Sassa customer and no Sassa client, why can't they help everyone at any till. But when I'v left she could help others, her attitude was bad, I've asked her twice if she will help me, she didn't even look up to speek to me , she only siad no and went on working. The Manager said some of their people did come to work, that is not my problem and their service is bad they will make me go do my shopping with somebody else.

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Nov 2015, 13:36
Official
Hello wmostertw,

Please accept our apologies for this poor shopping experience, and for any inconvenience caused.

I have escalated this matter to our Store GM and our Inland Hyper regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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