1 reviews | Active since Sept 2014
Bad Attitude/Rude/Unhelpful
I was on the Pick n Pay online store and saw there was a special for Tab, 6 for R30. I marched over to my local PicknPay to get my Tab. When I got to the shelf it only said that the Coke was on special. I stopped one of the PnP ladies in the aisle and asked her. She was extremely rude and argued with me telling me I was wrong and its not on special, I asked her to find someone to find out for me and she responded very rudely with bad attitude, I then said don't worry I will find out for myself as you are being very rude to me. Turns out it was on special and she was wrong. Not only did she argue and give me such attitude but also was not interested in the sale at all. I am very unimpressed with this shocking service. This is the second time this week that the service has been bad, on Monday I asked if there were any smaller trolleys and was rudely told that PnP only has those large trolleys and then she continued to chat to her friend and the counter. You need to sort your service out. 2 days in a row with 2 different people is really shocking!!!!!
Please accept our apologies for this poor service and pricing experience, and for any inconvenience caused.
I have escalated this matter to our KZN Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
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Please accept our apologies for this poor service and pricing experience, and for any inconvenience caused.
I have escalated this matter to our KZN Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
