NM
Nthabiseng M
1 reviews | Active since May 2015
02 May 2015, 12:18
Bad Attitude on an expired and rotten product
I bought Ouma Ruskies from Pick n Pay Goldman Street Florida,the expiry date on the box is in September 2015 when I opened the box the product was rotten. When I took it back the Manager his name is Johannes.He had no customer service he did not even care how I felt.I have been shopping at this Pick n Pay for years,i shop there all the time.I have a choice of shopping at Shop rite which is a block away.I left the product with them I hope it makes them rich.
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Pick n Pay's replyOfficial
07 May 2015, 13:51Hello nthabisengntsika,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply07 May 2015, 13:51
Official
Hello nthabisengntsika,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***