NM
Nobuhle M

1 reviews | Active since Feb 2016

15 Feb 2016, 09:58

Bad attitude from the Manager

On the 13 of February 2016,i was at Pick n Pay to do my grocery.Then at the energy drinks fridge the was lot of 1LTR Lucozade for the price of R17.39 each,i took two of those,when i get to the pay point till,the price was R30.99 each,i told the cashier by the name of Mamokete Masimola,to go and check for her self.She went and came back with the Price tag of R17.39,she called her superior by the name of Alfie Nippold his the store manager.He said to me,he cant give me for that price,it was an human error,with the BAD attitude and very rude and he was screaming,he even said SORRY!!then he just left.,i just kept quite and paid for those Lucozade.<br> <br> the pain full part is that I'm the regular customer at that Pick n Pay,but with the attitude that i got from the Store manager on Saturday,i really don't think i would love to go back to that Store.

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Feb 2016, 11:16
Official
Hello NobuhleMasombuka,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***