1 reviews | Active since Jan 2016
BAD ATTITUDE FROM CASHIER AND MANAGER
Im a regular Pick and Pay Customer for almost 10 Years of my life, and a regular shopper, but this morning i was very disgusted, as i went to one of local Pick N Pay in Mamelodi Gardens, actual its A BP Garage, and runs a Pick n Pay Express, i needed to buy eletricity for emergency around 06h40, i was assisted by a cashier a female lady who refused to give me her name, so i needed eletricity Eskom voucher of R30, and she said they only issue eletricity voucher as from R50 upwards!! i was very surprised as i always buy eletricity of any amount, but the cashier simply answered me she cannot help me, even thought i explained to her i have a emergency i drove 15 km passing other garages just to get at Pick n Pay as i trusted your services, but still she refused to assist saying its not her fault its the way they run the business! So i Demanded to see the branch manager so that i can get the clarification! she said manager just got to the shop so i will wait a very long time to see manager, i said fine give me her name she refused, 10 min late a lady wearing the uniform with tag REBECCA, was very unprofessional, could not assist me, with a very bad attitude!<br> <br> I m very dissapointed!!
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
