PT
Phinias T

1 reviews | Active since Jul 2011

05 Jun 2015, 13:41

Bad attitude by workers

I went to pick not pay Brentwood park with my friends to get some food from the deli. The employees are so hostile to a point that you are even scared to order. I had been waiting to be served for almost 10 minutes, one of the ladies actually went to serve another client who had just arrived. I still told the lady that I was first but she looked at me and continued to serve the other person. Pick n pay, teach your employees customer care.

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Jun 2015, 12:15
Official
Hello Phinias,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,