NM
Ntsako M
1 reviews | Active since May 2020
30 May 2020, 15:10
Bad attitude by Manager.
I got to Pick n Pay Highveld before 14:45pm and as we got there they told us we are not allowed to enter the store. I explained that I needed to buy a cellular device as it was an urgent matter and i requested Help from the Manager(Nozipho) and when she came to speak to us she spoke very angrily and with frustrating attitude. I am not happy with how she spoke to Me and I need this matter taken up.
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Pick n Pay's replyOfficial
01 Jun 2020, 16:59Good day Ntsako,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply01 Jun 2020, 16:59
Official
Good day Ntsako,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team