MK
Mazwi K

1 reviews | Active since Nov 2017

11 Nov 2017, 10:12

Bad Attitude by Manager

Yesterday(10 Nov), me and my friends went to Pick 'n Pay Liquor at Sandridge Midrand. A Liquid Fruit 2ltr Juice had a price tag of R19.90 but when we got to the cashier it said R34.99. The manager by the name Lina Mashishi was called a she refused to give us the juice for R19.90 instead she went and got 2 other prices and told the cashier that we must pay R34.99 then walked away. We queried the amount then she shouted from the back that we must pay the right price. Another Manager Vincent Mabunda overrode the price and gave us the juice for 19.90. Lina then walked to Pick 'n Pay to report Vincent.

She has a stinking attitude.

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Replies (1)
Pick n Pay
Pick n Pay's reply11 Nov 2017, 15:46
Official

Good day Mazwi,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas