Bad Attitude and Service delivery

Very bad staff manners towards customers. Black cashiers will talk in their language, sometimes insulting you and talking to other black customers about you think you don't understand. Service in the food section is very bad, they serve dry cooked rice and when you complain they have bad attitude. Sometimes the fridges don't work and when you take meat home to cook its sometimes spoiled. The meat section stinks so badly. When you complain to management, they always say they going to see to it and do nothing, and the next time you go to the shop they all look at you like u dirty. Sometimes they expect you to pack your own bags or they just throw groceries into the packets that by the time you reach the door the packet breaks and you have to pay for another one. They do not respect cultural differences and I feel as if they impose their cultures, language and traditions on people who are tired from work an just want to buy their stuff and get out the store. Very bad manners and attitude, they sometimes leave a customer standing to go fetch prices which half he items in store don't have, or to fetch cigarettes or just making conversation with friends. is this what we pay for, is this what we work hard for, is this what we come home to? service delivery really terrible, quality of food is bad, sometimes rotten, working environment is bad, please do something, because we are customers and we deserve the best.