1 reviews | Active since Jan 2016
Bad attitude and poor customer service
I've visited the PnP clothing store twice on a Friday afternoon. Hours are till 18:00. Upon my 1st visit the doors were already closed by 17:50 and I had to request the store controller through closed doors to open. He asked whether I'm going to buy something as they are already cashing up.<br> Upon my 2nd visit I've also entered the store at 17:50, this time the doors were open. I was the only customer in the shop and upon fitting 2 garments, the same store controller asked me to hurry up since they are cashing up. Upon exiting the fitting rooms, 3 cashiers were hanging on the front desk, their body language clearly indicating that they want to get home. These personnel have a bad attitude, are unfriendly and are clearly not there for the customer, only for the money! If they can realise that it is us, the customer, responsible for their salaries!! <br> I wonder how many customers have had a similar experience in this store!<br> <br>
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
