CP
Candice P
1 reviews | Active since Mar 2015
21 Mar 2015, 20:39
Bad attitude about Smart Shopper Card
I would like to know if its against the Smart Shopper Policy that if a customer who forgot her/his card and ask another fellow customer for his/her card *******?<br> <br> Today at Canal Walk's PnP, a customer said to the cashier that she forgot her smart shopper card in her car. As I stood there behind her, my dad ask if she want to use my card. She agreed to it and with that, the cashier said it was against the policy &
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Replies (1)Pick n Pay's replyOfficial
27 Mar 2015, 16:59Hello kianlee22,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply27 Mar 2015, 16:59
Official
Hello kianlee22,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
