Bad ATTITUDE
I bought 4 Mellerware kettles WITH 2 year guarantee from Pick&Pay Margate. After a year the one kettle just stopped working. I took it back WITH THE SLIP THEY REFUSED TO REPLAce or refund it. The service at this Puck&Pay branch REALLY go from bad to worse. NO CUSTOMER CARE. ITS ONLY ABOUT THE MONEY. The store owner lose nothing he sends it to the supplier. What's the PROBLEM? Effort?-no CUSTOMER CARE
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Pick n Pay's replyOfficial
13 Oct 2019, 11:29Good day Retha Els,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply13 Oct 2019, 11:29
Official
Good day Retha Els,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team