sM
siyanda M

1 reviews | Active since Jan 2016

01 Jun 2017, 19:11

Bad attitude

<p>the teller was rude and unprofessional And the service that she offered me was bad </p> <p>i asked her if I could withdraw money after she had scanned all of the groceries that I was there to buy but she told me she didn't have money in her till and that I should have asked her before she scanned my items if she had money in her till , I then asked her does that mean I have to go to another till to pay for my groceries and withdraw cash and she said yes so since I didn't want to argue and didn't have the time to go and wait in another que So I payed for my groceries and left without withdrawing cash she was rude and kept saying you should have asked me if I have cash before you can to pay at this till pick n pay needs to train the cashiers on how to speak to customers she should have asked for money dont think I'll shop at pick n pay again </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Jun 2017, 12:26
Official

Good day Siyanda,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing this with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,