ZK
Zelda K

1 reviews | Active since Jul 2010

21 Dec 2015, 19:47

Bad Attitude

On Saturday the 19th went to Tygervalley, last stop was p'np. When i got to the till the Cashier was so rude and had such a bad attitude. Firstly 2 items apparently had no barcodes on them, and then i had to wait almost 10 minutes for them to bring the items with barcodes just to see the barcodes were on in the first place. Standing in a busy shop with 1 young irritated child and a family member visiting Cape Town for the 1st time and irritated customers behind me. when i asked for sigarettes, she told my son to fetch it!! He is 13!!!! When i asked her if she is serious, the packer when to collect it. (She was also the 1 running around looking for barcodes items). when i asked her to draw money she said \What"i repeated myself"

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Dec 2015, 08:54
Official
Hello Zeldakoc,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***