Bad Attitude

On the 7th of November 2015 I purchased a 500g Squid Strips (IQF), well when was about to prepare it on Tuesday night I realised the item expired on the 28 August 2015, then I took it back this evening .<br> <br> The young lady called on their intercom for this lady I just mentioned above.<br> <br> Well no greeting' no apology just handed me a small book said I must fill in my name and contact number which I completed and she handed me the refund. <br> no apology or either to ask me if I was to exchange. Or just a merely apology for my inconvience.<br> well then I just asked her to make a copy of the Slip's and to my surprise to see reason for return of the item is damaged