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sandile G

1 reviews | Active since Dec 2014

24 Oct 2017, 10:41

Bad attitude

I was buying at the kioski and asked the lady to change a pack of smokes for me and she asked me why i never told her at first which one i wanted and i tried to explain that i was still counting the money and did not notices that she brought a wrong blend but she was very rude and screeming

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 Oct 2017, 13:03
Official

Good day Sandile,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,