rT
rachel T

1 reviews | Active since Apr 2015

05 Sept 2017, 14:09

Bad attitude

Purchased some chips from PNP in Bellville. Three bags for R36. When I got to the till, it was R39,47. I was OK with that, as it was still a good price. Something I like about PNP. I asked to draw R300 and was given R100. When I asked the cashier. I received a loud response of I said R100 and "she does not have R300 in her draw anyway". Lovely customer service from Ntombikayi. I'm terribly dissapointed by this.

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Sept 2017, 15:45
Official

Good day Rachel,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,