AM
Akesh M

1 reviews | Active since Jan 2012

25 Jul 2015, 12:07

Bad Attitude

Once again pnp westwood staff are blatantly rude. I had asked Lungi Zondi who is the manager on duty as I would like to speak to him/her.She walks away mumbling in her native language. <br> <br> This is the second instance that I have experienced this kind of behaviour from staff at this store.<br> <br> After 30min of shopping still waiting to see a manager and having to ask again, Sarah comes to see me and I asked her if she is the manager of the store and her rude reply is \I don't have the patience to deal with you undermining my authority

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 Jul 2015, 10:03
Official
Hello Ak0007,

Please accept our apologies for this poor service experience.

I have escalated this matter to our KZN Regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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Best regards,