NM
Nathan M

1 reviews | Active since May 2015

19 Jul 2015, 19:54

Bad Attitude

Good day, I went down to my local Pick 'n Pay today, and while I was in the luxuries aisle I saw a birthday notice displayed, saying any 3 packs of Lays chips for Thirty Rand. It was not limited to any variant or size, so I thought well it's a bargain if I take 3 party packs. <br> At the till it was a different story, and all the manager could say was sorry, but I had to pay the full scanned price of R19,99 each. I paid the full price and went back to the aisle, to photograph this unjust practise, and low and behold the sign is being removed to eliminate any further \embarrassment"(losses) to Pick 'n Pay. <br> I would like this to be resolved"

0
Replies (1)
Pick n Pay
Pick n Pay's reply20 Jul 2015, 14:24
Official
Hello NBM001,

Please accept our apologies for any inconvenience caused.

I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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