Bad attitude

I was Pick n Pay Sunninghill earlier today 18 Nov 2019 to buy swimwear, only to find out that there is no medium size board-shorts available in stock but the lady who was helpful managed to find two medium sizes available at Morningside Glen.

She then called Morningside to make sure if the sizes are still available but for some reason the telephone reception was not good.

I then told her not to worry I will call Morningside myself, I took a picture of the board-shorts bar code. I called Pick n Pay Clothing Morningside Glen this afternoon requesting a medium sized board-shorts, a lady answered the phone, I gave the board-shorts bar code, as I was waiting on her to check if there is stock available she hangs up. I then called her again, I said we got cut off, she then said no we were not cut off she is going to check the shorts and come back to me. She did not indicate such when she dropped the phone. I then asked how were you going to call me back without requesting my telephone numbers, she indicated that she was going to call back on the telephone number am calling from. I called again after an hour, her colleague answered, I asked to speak to the Xhosa lady who was assisting me earlier. Colleague indicated that she is busy on the line, colleague said she will ask her to call me back.

She did not bother to call back.

Is this the customer service PnP is subjecting its customers to?

Come month end the very same person expects a salary from PnP, forgetting that salary comes from the very same customers she takes for granted.