NM
Nompilo M
1 reviews | Active since Apr 2018
09 Dec 2019, 16:45
BAD ATTITUDE
PICK N PAY PROTEA GLEN WHAT A BAD ATTITUDE
I WAS AT PICK N PAY TO BUY FOOD AND SMALL GROCERIES ON THE 09/12/2019 AFTER 11H00 I SAW THEIR OLIVE OIL WAS R 100.00 FOR (2) I WENT TO THE COUNTER AND THEY CHARGED SEPARATE LATER ON THEY GAVE US BACK R 20.00 AS IT WAS THEIR MISTAKE. ONLY TO FIND OUT THAT STANDARD BANK STAFF ARE NO LONGER ALLOWED TO USE STAFF TILL BUT OTHERS FROM THE MALL CAN USE IT, I WANT TO KNOW WHY IS THAT "WHY ONLY STANDARD BANK"? ARE WE DIFFERENT FROM THE OTHERS?
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Pick n Pay's replyOfficial
10 Dec 2019, 11:41Hi Nompilo,
Thank you for choosing Pick n Pay & taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you at this store. We are busy addressing this with our management team however please be advised that this is a family run store therefore this would need to be addressed with the owner of this store as he/she is in charge for this store and rules set in this store. We do value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you at this store. We are busy addressing this with our management team however please be advised that this is a family run store therefore this would need to be addressed with the owner of this store as he/she is in charge for this store and rules set in this store. We do value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply10 Dec 2019, 11:41
Official
Hi Nompilo,
Thank you for choosing Pick n Pay & taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you at this store. We are busy addressing this with our management team however please be advised that this is a family run store therefore this would need to be addressed with the owner of this store as he/she is in charge for this store and rules set in this store. We do value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you at this store. We are busy addressing this with our management team however please be advised that this is a family run store therefore this would need to be addressed with the owner of this store as he/she is in charge for this store and rules set in this store. We do value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team