BAD ASAP SERVICE.

I ordered on asap on sunday the 12th of may and Immediately when when I realised that I made a mistake and I cancelled the order so it was delivered and I told the driver to return it and he said I must call asap number and they will tell him to come and collect that order. so I did call them and I was told that he can not come and collect the order I must take it to the shop so I did that when I arrive at the shop I was told that the asap order I do not have to return it they must come and collect it. The Pick n pay manager in ferndale was so helpful but now the problem was that they refund the money on the asap E-wallet and i can not withdraw it but the agent who sent me to the shop said the shop will give me hard cash. I endeed being strunderd because I did not have money to go back home and on the other side I am sick I could not even walk properly but I had to force myself to arrive at home. I do not what was going to happen to me if i had collapsed on my way home . I am hurt with the service I got from asap and till today I do not have any update regarding my money as I have even given them the acc no that am using.