KW
Kym W

1 reviews | Active since Feb 2015

25 Feb 2015, 08:46

Bad andUnhelpful

I wenter to buy two items this morning at the above mentionedshop. On needing to pay for the items I was asked if I needed a bag which I didn't but I said I should I would need a bag. The cashier who assisted me slapped the bag down next to my items and just proceeded to take my money and give me the . She nowhere asked or assisted me in packing the items into the bag. I stood and looked at her for about 30 seconds and still wasn't helped. I then just walked away as this cashier had a poor and unfriendly attutude and she shouldn't be working in the service industry is she's is going to be like that to all customers. This store was also out of stock of Peter stuyvesant mental cigarettes for almost 3 weeks or maybe once again they weren't willing to assist me in trying to find them.

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Mar 2015, 12:21
Official
Hello kym.angela.walke,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,