BAD and POOR SERVICE & NO RESPOND
Today I was buying a Birthday Cake at Pick n Pay Springfield and Nwabisa DZingwe leave me in the till point without informing me & my brother that she will come back and When she came back I ask to her that I have the Pick n Pay card but I lost it and How can i get the replacement and No respond after my question after that I fill the New card now and if i register to the machine outside machine declined me because I already have card is that I need the replacement , I need happy regarding the card replacement .
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Pick n Pay's replyOfficial
11 Aug 2015, 11:08Hello MELUSI85,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
With regards to your smart shopper card, I will email you from my private email address requesting more info.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
With regards to your smart shopper card, I will email you from my private email address requesting more info.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply11 Aug 2015, 11:08
Official
Hello MELUSI85,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
With regards to your smart shopper card, I will email you from my private email address requesting more info.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
With regards to your smart shopper card, I will email you from my private email address requesting more info.
Yours Sincerely
Marise Brown
Ref Number : ***