KB
Keith B

1 reviews | Active since Feb 2021

19 Aug 2024, 17:09

Bad and inefficient service.

I used to have a store card which I haven’t used in years and now cannot find. I went to their Ballito store today to get a replacement. Well after a half hour and telephone calls with 4 different people I left in disgust.

Surely a replacement card process is relatively easy.

Given my experience with their administration, little wonder this chain is experiencing financial difficulty.

All I wanted was to shop and enjoy their specials which needs a card to be swiped before the discounts are app****.

Looks like I’ll not be shopping there again.

Checkers60 and Woolworths will benefit again.

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Replies (1)
KB
Keith B's update21 Aug 2024, 14:59
Reviewer Update
  • Well the net result of my issue is I’ve closed my cards and will no longer be supporting this group. What is interesting is the large volume of complaints on hello Peter. Seems I’m not the only one