WB
Warrick B

1 reviews | Active since Sept 2016

16 Sept 2019, 09:43

Bad and delayed service

So 2 weeks later and still our issue with pick n pay has not been resolved. Wow is there no company in South Africa with a sense of customer service anymore. Very very bad Service. Watch out for pick and pay with ther promotions.

0
Replies (4)
Pick n Pay
Pick n Pay's reply16 Sept 2019, 12:30
Official
Good day Warrick ,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and lack in communication from our team. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
WB
Warrick B's update16 Sept 2019, 12:45
Reviewer Update
Is this like an automated reply. Got the same reply last time.?
WB
Warrick B's update16 Sept 2019, 13:20
Reviewer Update
Please advice when i can collect as i can not hear anything the lady that is phoning me is saying.

WB
Warrick B's update16 Sept 2019, 13:34
Reviewer Update
We need the one for 80 stams please. Girlfriend not interested in the 70 of 90. Please let us know if you get that in stock.