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corrie C
1 reviews | Active since Mar 2015
23 Oct 2019, 11:52
Bad aftersales
I bought a product at Pick 'n Pay Hyper - Steeldale the 15th July 2019. The product is 3months old and already giving problems (unacceptable). I'm trying to contact them and the phone just ring with no answer (unacceptable). I'm so frustrated at this moment.
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Replies (1)
Pick n Pay's replyOfficial
24 Oct 2019, 12:28Good day Johanna
Thank you for taking the time to address your concerns with us.
Please accept our apologies for unfortunate product experience.
We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply24 Oct 2019, 12:28
Official
Good day Johanna
Thank you for taking the time to address your concerns with us.
Please accept our apologies for unfortunate product experience.
We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team