1 reviews | Active since May 2017

07 Nov 2018, 14:03

Bad advertising

So i went to pick n pay in Uitenhage CBD today(07/11/2018) cause i saw on the pamflet about the R100 specials, i wanted to buy the always Maxi pads aswell as the ariel, however when i went to the till i was informed that its not for the specific branchas the pamflets was removed already, however at thr back of the pamflet is shows its valid for Uitenhage pick n pay as well, me as a client feel its bad for you to publish something that you can not live up to, you talk about "smart shopping" and you do the whole "brand match" but you can't even give price as advertised. Please fix your mess as im very frustrated in wasting petrol money in going there just to be told "im sorry that deal is not supposed to be on the shelves"

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Replies (1)
Pick n Pay
Pick n Pay's reply09 Nov 2018, 14:34
Official
Good day Melany Thank you for choosing Pick n Pay.   Please accept our apologies for any inconveniences caused to you. We are busy addressing your complaint with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards, 

Vanitha Venketas Pick n Pay Customer Care Consultant. 

Best regards,