Bad

Appaulling service, on the 24th of December ordered items to the value of R1824 at 10:01 the morning order no: #***4 on the online app, money was debited from my account then the online app went offline for a period of time, later on checked back into app was given a time items will be delivered never happened the time was moved forward, around 15:15 re-checked app just to discover that app indicates items where delivered, immediately phoned the online number opened a query was given the following reference *** on which I was told the store would make contact with me to sort out the issue, this never happened 3 days later on the 27th of December decided to go to the particular store keep in mind now I am spending my own money and time and feul to do Pick and pays job which I paid for, arrived at the store explained my situation and was told it will be sorted out Store manager contacted employees to assist was asked do I want the items or a credit I should've said yes to the credit but opted for the items, figured I might get some small things whilst waiting, was then told my order never left the store on the 24 th no driver picked up the items but app stated delivered apparently my items were packed back on the shelves but no communication after I recieved what I thought was my items when I got home unpacked my bags realised that of the four two 2l of milk I only recieved one now what must I return a second time to the store on my own account really pick and pay is that how you conduct business.