BA

I placed an order on the first of September my order came 3 hours later with the correct order number with the incorrect goods in order number *** i send the call Centre emails with pictures and called them they said a refund will be process but on my app they only refunding *** rand this a **** to be honest as its not my fault or the person who received my stuff i need my money but now its from pillar to post you quick to take the money now you making me wait with no feedback i even what sapped the pictures to the driver Musa who came to see if the order is incorrect he saw its not what i ordered and said he will make contact with his supervisor to inform him but nobody is coming back to me .