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Colleen P
1 reviews | Active since Jul 2009
19 Dec 2024, 08:48
AWFUL ONLINE SERVICE
I placed an online order from Pick n Pay Home on 17th Dec for collection 18th December. Drove all the way from Wynberg to Brackenfell only to be told that the one item is out of stock and that I was notified of this. I was NOT. Whatsapp, emails and phone call to Pick n Pay numbers provided result in further frustration. No response to whatsapp/email and keep being cut off by call centre. Am told I must wait up to 7 days for a refund. Totally unaccpeptable service all round. Will not make the same mistake twice.
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Colleen P's updateReviewer Update
20 Dec 2024, 07:27Item is Day Tokyo Plant Box R599. My order total was R1 498 and the payment deducted from my account was R1 507.60 Not sure what the difference is a result of .
CP
Colleen P's update20 Dec 2024, 07:27
Reviewer Update
Item is Day Tokyo Plant Box R599. My order total was R1 498 and the payment deducted from my account was R1 507.60 Not sure what the difference is a result of .