DS
Daryl S

1 reviews | Active since Jun 2022

03 Feb 2015, 09:50

Awesomeness at Pick n Pay Goodwood

Pick n Pay Goodwood treated me like a friend and not a customer.<br> On Sunday I had to receive money from their Mobile System and I forgot my pin, Unfortunately the call centre had already closed and nothing further could be done. I asked for the manager and he was there at the speed of light.<br> <br> I then informed him about the urgency of the money, that I needed to get food and travel to work tomorrow.<br> Anele (the manager) was awesome. He was so humane about everything. He told me to get myself something to eat from the store and he will arrange transport for me tomorrow morning.<br> <br> I got myself something to eat and surely enough the next morning, he arranged with his own car to get me to work.<br> If that is not ubuntu, if that is not humanity, then I dont know what is.<br> I am so humbled beyond words at the service I received at Pick n Pay Goodwood.

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Feb 2015, 11:25
Official
Hello Cwete,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards
Marise Brown
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